British 3101 N311PX
9 November 1991 · Memphis, Tennessee, United States · Serious injuries
Summary
On 9 November 1991 at about 14:48 local time, a British 3101 registered N311PX, operated by Northwest Airlink, was involved in an accident near Memphis, Tennessee, United States. 11 people were on board and one was seriously injured. The NTSB has published a probable cause for this accident; it is quoted in full below.
The record
- Date
- at 14:48
- Classification
- Accident
- Location
- Memphis, Tennessee, United States
- Nearest airport
- Memphis International (MEM)
- Coordinates
- Not recorded
- Aircraft
- British 3101
- Registration
- N311PX
- Category
- Airplane
- Engines
- 2
- Operator
- Northwest Airlink
- Operating rule
- Part 135: Air Taxi & Commuter
- Purpose of flight
- Unknown
- Phase of flight
- Not recorded
- Route
- Meridian → Unknown
- Aircraft damage
- Not recorded
- Weather
- VMC
- Light
- Day
- NTSB number
- ATL92LA022
People
1 person was seriously injured.
| On board | Died | Serious | Minor | Uninjured |
|---|---|---|---|---|
| 11 | 0 | 1 | 0 | 10 |
Probable cause
THE FAILURE OF THE RAMP AGENT TO POSITION AN ADDITIONAL STEP BELOW THE LAST STEP OF THE AIRSTAIR DOOR AND THE GROUND; THE AGENT FAILED TO FOLLOW A VERBAL COMPANY PROCEDURE.
Quoted verbatim from the NTSB record. This site does not paraphrase or interpret it.
Read the full NTSB narrative
THE AIRPLANE WAS PARKED AT THE PASSENGER TERMINAL WITH BOTH ENGINES SHUT DOWN AS PASSENGERS DEPLANED. REPORTEDLY, TWO RAMP AGENTS WERE POSITIONED AT THE BOTTOM OF THE AIRSTAIR DOOR AND WERE ASSISTING THE DEPLANING PASSENGERS. HOWEVER, ACCORDING TO THE WIFE OF THE INJURED PASSENGER, HER HUSBAND, A DIABETIC, WAS NOT ASSISTED BY THE TWO AGENTS. AS THE PASSENGER STEPPED FROM THE LAST STEP TO THE GROUND (APPROXIMATELY 18 INCHES) HE FELL AND BROKE HIS HIP. A NORTHWEST AIRLINK OFFICIAL STATED THAT A STEP WAS NOT POSITIONED BELOW THE FINAL AIRSTAIR STEP AS REQUIRED BY VERBAL COMPANY POLICY. A WRITTEN POLICY REGARDING THIS MATTER IS BEING FORMULATED AND WILL BE INSERTED INTO THE STATION MANUAL. SUBSEQUENT TO THIS ACCIDENT, ALL RAMP AGENTS HAVE BEEN RETRAINED IN THE USE OF THE ADDITIONAL STEP REQUIREMENT FOR THE JETSTREAM AIRPLANES.
Quoted verbatim from the NTSB record.
Other British 3101 accidents
| Date | Aircraft | Location | Operator | Outcome | Died |
|---|---|---|---|---|---|
| 31 Jan 1991 | British 3101 | Beckley, West Virginia, United States | Ccair Inc. | Serious injuries | - |
| 26 Jun 1989 | British 3101 | Baltimore, Maryland, United States | Jetstream International | No injuries | - |
| 9 Feb 1988 | British 3101 | Springfield, Ohio, United States | Jestream Int'l Airlines | Fatal | 3 |
| 26 May 1987 | British 3101 | Kenner, Louisiana, United States | Air New Orleans | Serious injuries | - |
| 8 Sep 1987 | British 3101 | Atlanta, Georgia, United States | Metro Express | Minor injuries | - |
| 18 Nov 2004 | British 3101 | Caracas, Venezuela | Venezolana Linea Aerea Bolivariana | Fatal | 4 |
Other accidents in this area
| Date | Aircraft | Location | Operator | Outcome | Died |
|---|---|---|---|---|---|
| 13 Nov 1991 | Georga L Atwood KITFOX III | Trezevant, Tennessee, United States | Atwood, George L. | No injuries | - |
| 19 Jan 1991 | Beechcraft K35 | Lafayette, Tennessee, United States | - | Fatal | 2 |
| 14 Feb 1991 | Cessna 172 | Crossville, Tennessee, United States | Hagen, Gary W. | Fatal | 1 |
| 30 Mar 1991 | Piper PA-24-250 | Franklin, Tennessee, United States | Hannasch, Thomas P. | Fatal | 1 |
| 20 Apr 1991 | Cessna 172N | Dunlap, Tennessee, United States | Imperial Fabricating Company | Fatal | 2 |
| 15 May 1991 | Boeing 727-223 | Nashville, Tennessee, United States | American Airlines, Inc. | No injuries | - |