Boeing 737-282 N789TM

Summary

On 25 April 2005 at about 17:05 local time, a Boeing 737-282 registered N789TM was involved in an incident near Denver, Colorado, United States. 98 people were on board and nobody was injured. The aircraft was slightly damaged. The NTSB has published a probable cause for this accident; it is quoted in full below.

Date

25 April 2005 at 17:05

Classification

Incident

Location

Denver, Colorado, United States

Nearest airport

Denver Intl (DEN)

Coordinates

39.8614, -104.6731

Aircraft

Boeing 737-282

Registration

N789TM

Category

Airplane

Engines

2

Operator

Not recorded

Operating rule

Part 121: Air Carrier

Phase of flight

Not recorded

Route

Wendover → Denver

Aircraft damage

Minor

Weather

VMC

Light

Day

NTSB number

DEN05IA071

Nobody was injured.

the improper operation of the loading bridge which resulted in the loading bridge impacting the airplane. Contributing factors were the failure of the ground personnel to marshal the airplane on the assigned aircraft stop line, lack of supervision and communications during the marshal operations, the lack of qualified personnel conducting the marshal operations, and the inadequate training of ground personnel.

Quoted verbatim from the NTSB record. This site does not paraphrase or interpret it.

Read the full NTSB narrative

THIS CASE WAS MODIFIED DECEMBER 2, 2008. The airplane was being marshalled to the gate by another operator's ground personnel. The ground personnel marshalled the airplane onto the "727" stop bar line, which was located approximately 25 feet forward of the "737" stop bar line. After the airplane was parked, the loading bridge operator maneuvered the loading bridge toward the airplane, and the loading bridge impacted the airplane's left engine pylon fairing. At the time of the incident, the loading bridge wheels were positioned within the painted hash-mark box. The ground operations investigation report stated, "A complete lack of communication among interested parties accompanied by the assigning unqualified agents and a lack of direct supervision was the major cause of this accident. The Supervisor on Duty also directed the marshaller to bring the [aircraft] up to the 727 stop block which is approximately 25-30 feet forward of the 737 stop block. This was only communicated to the marshaller and not to anyone else. The supervisor was not in attendance during the arrival of the [aircraft]." The marshalling of the flight was an irregular operation for the ground personnel which normally handles regional jets.

Quoted verbatim from the NTSB record.